Privacy Policy

Effective Date: October 2025

At Synofex, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.synofex.com or use our AI automation services.

1. Information We Collect

We collect personal and technical data to deliver better automation services and support.

• Contact Details: Name, email, company name, phone number, and inquiry details.
• Billing Information: Payment data for subscriptions or orders.
• Usage Data: Browser type, IP, device info, and pages visited.
• Chat Data: Conversations with Synofex AI systems or human support.

2. How We Use Your Information

• To provide and maintain our automation tools and chatbots.
• To process payments securely and deliver purchased solutions.
• To communicate regarding inquiries, updates, or new features.
• To improve service performance, analytics, and AI accuracy.
• To ensure compliance with laws and protect against misuse.

3. Data Retention

We keep your data only as long as necessary to fulfill the purposes described here, comply with legal requirements, and support ongoing services. After that, data is securely deleted or anonymized.

4. How We Protect Your Data

We implement strong security measures, including SSL encryption, access control, secure servers, and continuous monitoring. While no system is 100% secure, we take industry-standard steps to safeguard your information.

5. Data Sharing

We never sell your personal information. However, we may share limited data with:

• Service providers (hosting, payments, analytics, or email systems).
• Integration partners (CRM or chat platforms you connect).
• Legal authorities when required by applicable law.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can also withdraw consent or request a copy of your data at any time. Contact us at privacy@synofex.com to exercise these rights.

7. Cookies

We use cookies and analytics tools to understand user behavior and improve website performance. You may disable cookies through your browser settings at any time.

8. International Transfers

Your data may be transferred and processed outside your country of residence. All transfers comply with global data protection regulations such as GDPR.

9. Policy Updates

Synofex may update this policy periodically. The “Effective Date” at the top reflects the latest revision. Continued use of our site means you accept any updated terms.

10. Contact Us